The new update patch released by Microsoft last Tuesday is giving numerous Microsoft problems to the users like the ‘blue screen of death’, with frequent restarts. The software giant has asked all the customers who have installed this patch to remove it from the computer.
The customers who had installed the patch had complained that their computers reboot numerous times since the installation of the patch before which a blue screen of death error message shows up on the screen. The patch was released last Tuesday and has been withdrawn from the Windows update services following the large number of complaints from the users. This is not the first time that Microsoft users are experiencing troubles with the security patches. Earlier, there have been many instances of such issues.
Some of the users had installed the patch from the automatic updates while some others have installed it manually. However, with the new set of errors, Microsoft had no other option than to ask the customers to uninstall the patch. According to Jim Bulgar of Virtual Administration, “The problems we have experienced were on machines with Kaspersky Endpoint Security 8 for Windows.” Virtual Administration is an IT support vendor, which is based in Washington.
Now, Kaspersky, which has been held culprit by Windows, has said that the CHKDSK issue is associated with the Windows 7 and Windows Vista machines, which had its software and the flawed patch installed together. The interesting fact is that Microsoft is still unclear about the exact cause of the issue and it only says, “Weve determined that the update, when paired with certain third-party software, can cause system errors.”
MS13-036 is the troubled security update that has the flawed patch in it. The update was intended to address four different issues of the operating system. However, it has now created a lot of Microsoft problems for the customers. Now, if you have already installed the patch, follow the steps below to uninstall it.
- Open the Start menu and go to Control Panel.
- Double click Add or remove programs.
- In the Window for Add or remove programs, look for the newly installed patch.
- Select the patch and choose the button Remove.
- Restart the computer once you finish the removal process.
With the above steps, you can remove the flawed update from Microsoft. For more help on update issues, you may contact our technical support team.