Microsoft Confirms Kernel Mode Driver Installation To Be Working Fine

Microsoft Help & Support

The recent Tuesday patch held some surprises for the users when they tried to install it. The latest kernel mode driver patch failed multiple times when people tried to install it in their computers. KB 3000061 is the knowledge base article that contains information about the driver installation. However, looks like the knowledge base article has not been updated post the installation error. However, there is a workaround for this issue, suggested by the Microsoft support engineer Joscon.
The workaround does not involve much to do but a simple deletion of a registry key. According to Microsoft help & support desk, this needs to be done with caution. When you work with the registry keys, it is important that you do it with care. According to the article, you need to delete the following key from the registry editor, HKLM\ SOFTWARE\ Microsoft\ Windows\ CurrentVersion\ WINEVT\Publishers\ {e7ef96be-969f-414f-97d7-3ddb7b558ccc} and then reboot the computer. You can reinstall the key with the help of KB 3000061. This means that you need not restore it.
In order to make things easier for the user, Microsoft has made this process simpler. People using Windows 8 and Windows Server 2012 systems can follow this method. You need to export and then delete the key value labeled here -HKEY_LOCAL_MACHINE\ SOFTWARE\ Microsoft\ Windows\ CurrentVersion\ WINEVT\ Publishers\ {e7ef96be-969f-414f-97d7-3ddb7b558ccc}. After which you need to restart the system and the attempt one more time to update the same key. In case the above method proves to be worthless, there is an alternative tweak. Ping from the system and then follow as per the CBS logs from the computer.

Microsoft Support

Pinging is one of the best supported and proven methods. Hence, it is for sure that the install driver issue would be fixed. This might also happen when servers are upgraded from a lower version to a higher version. In such cases, the keys are being misplaced and are not set to the actual value. Hence, to solve this issue, the key should be given the right value. While this is still being pondered upon, removing the key and rebooting the system has proven to be a solution for this issue.
However, it is surprising that the issue is because of some in-place upgrade, since this issue pops up when people do an in line upgrade from Windows Vista to Windows 8. On the other hand, people who performed a clean installation did not face this issue, claims Microsoft help & support desk. When you apply the KB 3000061 patch, systems running Windows 8 will not have this installation issue.

Procedure To Troubleshoot Windows 7 Sound Issue

Microsoft Help

While being ready to watch your favorite movie, you will be obviously irritated when you hear no audio. If so, execute the steps provided in this article carefully and try fixing the issue. Here are the Microsoft help steps:

First and foremost, you need to check your sound card. You can do that the following way:

  • Click ‘Start’ button.
  • Go to ‘Control Panel’ and click on it.
  • Select ‘System and Security.’ Within ‘System,’ click the ‘+’ icon located at the left of ‘Device Manager’
  • You need to right click on your sound card device. Click ‘Enable’. If you see ‘Disable’ written, the device is already enabled. Check the specifications. If you do not see any device, check whether there is a sound card installed in your system.

Try out ‘Microsoft Fix It’ solution:

  • Visit ‘Microsoft Support Fix It’ web page, search for the solution to this problem and download the fix.
  • Hit Run Now and then click Continue.
  • You will be notified about the issues on your sound card for fixing it.

In case this did not help you, you can any way update your sound card drivers:

  • You require opening your internet browser and then you can go to the web site of the manufacturer that produced the sound card you have installed in your system
  • Thereafter, download the latest driver update for your particular sound card and save it in your system. You will see that, the update file will then be a zip file, in most cases.
  • Locate the file you have just downloaded and then you need to right-click on it. You have to select Extract to here for extracting the file contents in the preferred location you have chosen.

    Microsoft Support Fix It

  • After that, you need to click on Start and then you need to click on Control Panel. Then, the Control Panel window and thereafter select the System and Security. Within ‘System and Security’, choose ‘Device Manager’ and then ‘Sound, video and game controllers.’
  • Then, find the sound card and double click on it.
  • Choose ‘Driver’ and select ‘Update Driver’. Thereafter, click ‘Search automatically for driver software.’ In case the search is unable to find the driver, then you need to click on ‘Browse my computer for driver software’. Find the driver that has been unzipped earlier and then click on Next.

Hope the above Microsoft help steps fixed your issue.


Surface Pro Mini Will Be Released With Windows 10


Prior to the release of Surface Pro 3 last year, there were rumors about a mini version of Surface Pro releasing very soon. But then it remained as such without any news. With the recent updates, looks like Surface Pro Mini has come back to limelight. Microsoft is planning to release Surface Pro mini along with the debut of Windows 10 next year. Meanwhile the date for the release of Windows 10 is not confirmed as of now.

The company looks quite confident about this miniature version, as the other version is doing quite well. Looking at the sales, it did not make that much profit in the first year. Last year, Surface sales have improved a little bit. Not much is known about this miniature version but it is said that it will be one of the first devices to have Windows 10 loaded in it. The tablet might be an eight inch or 10.1 inch display. Even if Microsoft releases this mini version, the sales will only kick off after the release of Windows 10 consumer version.


It is still a mystery why Microsoft has been delaying the release of the miniature version. The plan about releasing the miniature version has been in talks since 2012. But Microsoft made some last minute changes and postponed the release. Are there any Microsoft problems that are delaying the release? We need to wait as no one has a clue about it and neither has Microsoft commented on the same. Microsoft’s plan to release Surface Pro Mini with Windows 10 might be to ensure its success.

All those Windows and Microsoft fans will have to wait patiently for sometime before the actual release of Surface Pro Mini and Windows 10 operating system. Looking back on some of the previous releases from Microsoft it would be sensible to conclude and comment more about the latest products post the actual release. You never know how the software giant will come up with last minute changes. And we have no clue if the release will be worth the wait. It is way too early to comment right now.

It is expected that things would go as per plan if there won’t be any Microsoft problems with the surface tablet prior to the release. Anyways the next Microsoft Surface tablet Surface Pro 4 is in line for its release. They have given a timeline between April and September this year.

Windows 8 – An Advanced Operating System

Microsoft Help

Windows 8 is definitely one of the most advanced operating system versions that is studded with a plethora of sophisticated and unique applications and features. These include features such as the Charms Bar, Metro UI interface, live tiles, countless number of applications etc.

Although the operating system is undoubtedly one of the most sophisticated OS versions, many users still think twice before installing it. Several users who had done the Windows 8 upgrade in the first place even started calling the Microsoft help and support team to know how to uninstall the OS. One of the main reasons for such a unanimous rejection among the users was that Microsoft Windows 8 didn’t have any basic or simple features like its prior versions. Most importantly, it did not have a Start Menu, which made things more complicated for many users.

Hence, even though Windows 8 fared better than most OS versions when it came to boot speeds, improved search function and Windows Live Syncing etc., several users still were apprehensive in installing the OS version. If the Windows 8 PC sales were hitting low figures, things were worse in the case of Windows Phone 8 smartphones. The smartphones that used this OS hardly managed to impress the users who found it easier to operate devices that used other OS versions like Android and iOS. These competitors almost looked to dethrone Microsoft’s supremacy in the tech field.

Microsoft Windows 8

Shortly after the launch and failure of Windows 8, the software giant launched another OS version, named as Windows 8.1. This operating system was nothing but an extended version of Windows 8 itself and included a Start button with many other useful applications. However, a large number of users who had already switched their base to aged OS versions like Windows 7 and XP didn’t find it right to again upgrade their systems, especially after the Windows 8 debacle. Hence, the software giant had to devise a novel business strategy i.e. to abandon the support for Windows XP in order to push the users to the touch-centric versions.

According to the Microsoft help and support team, in the last few months, many users have upgraded their systems to Windows 8 and 8.1. One of the main reasons for such an inclination towards the touch-centric versions is that the company has also announced the end of Windows 7 mainstream support by January, 2015. Apparently, the users now hardly have a choice than to switch over to Windows 8 and 8.1 operating systems.

Windows 10 New Features Look Impressive

Microsoft Help & Support

Windows 10 is about to be released shortly. Microsoft developer’s team is busy giving it the final touch. Leaked reports from Microsoft help & support team has shed light on the exciting new features going to be integrated with Windows 10. According to Joe Belflore, Microsoft Windows Operating System Corporative Vice President, Windows 10 is going to be “One product family, one platform, one store”. His words give the hint that Windows 10 is going to be a one for all operating system.

With Windows 10, one does not have to look for different operating systems for each of the devices, say desktop, notebook, tablet or smartphone. Windows 10 is said to offer better syncing options as well. Here is a brief account of some of the Windows 10 features.

Start Menu

Microsoft has decided to return the Start menu with Windows 10. In terms of features, it shares more commonalities with Windows 7 than Windows 8. Windows 8 came as a touch-screen friendly operating system. However, many desktop users found the touch-screen centric Windows 8 features quite inappropriate. What they were looking for was an operating system that provided them with better productivity, improved compatibility and better features. Windows 8 failed in all these aspects except that it looked impressive. On contrary, Microsoft wants to make Windows 10 both attractive and feature-rich. It will come as a mixture of both traditional and modern features.

Microsoft Windows Operating System

Microsoft has tried hard to retain the identity of Windows in Windows 10. With Windows 8, the tech giant was blamed for copying iOS and Android. The latest report shows that Windows 10 will have an entirely different user interface. It won’t be the Windows 8-like Metro UI but a much better UI which will have more traditional Windows elements.

Cortana in Windows 10

Since the release of the Windows 10 Tech preview, there have been reports about Cortana, a new feature going to be integrated with Windows 10. Rumour had it that the tech giant would roll out the Cortana feature on the upcoming Windows 10 releases (Windows 10 Consumer Preview). However, a recent report by Microsoft help & support team indicates that Cortana feature will be introduced only in the final Windows 10 version.

Windows 10 is said to have improved Task view, multiple desktops option, Snap improvements, etc. Millions of folks across the world are awaiting the Windows 10 release. Microsoft plans to release the Consumer Preview of Windows 10 early this year.


The Year 2015 For Microsoft

Microsoft Help

For Windows users, the year 2014 was full of waiting, testing and waiting again with much expectations. The preview of Windows 10 was released last year and this year Microsoft plans to release final Windows 10 version in the end of January. The success of Windows 10 is crucial since the previous operating systems Windows 8 and Windows 8.1 did not do well. Windows 10 will be a unified ecosystem that would run the same way across different devices such as desktops, laptops, tablets and more.

In the Q4 of 2014, it was expected that Google would top with the 20 applications that they released, but later we found Microsoft coming up with 24 applications and outperforming Google. Microsoft brought about some innovation in apps such as PowerPoint, Word, and Excel along with the other Microsoft applications such as OneDrive, Bing, Lync and OneNote.

The software firm asked its customers to vote for the best Microsoft made application and the application that won was Movie Creator Beta. With the help of the Movie Creator app, users can create videos by combining different music tracks, pictures and videos. Moreover, users can share these with their family and friends. Apt Microsoft help is available for the same.

Microsoft Applications

While it is true that Apple has the capacity to woo their customers every time they come up with something new, it is also true that in the end, most people end up buying a Windows or an Android Phone. This is the case with most of the people, unless and until they have the guts to spend more than half of their savings for buying an iPhone or if they are able to afford one. With the so claimed ideal Windows 10 OS, Microsoft is planning to merge Windows Phone and Windows RT together.

With the corporate level cloud computing service Azure, Microsoft will be able to help corporate companies. Azure is a flexible machine learning cloud-computing service that has the ability to help companies store large volumes of data. Brad Anderson, the corporate VP of Microsoft’s cloud enterprises said that cloud and mobility is the future of the tech business world.

Executives prefer to have data and information available on the go. Cloud computing will be able to help such people. The best part is that it is safe and secure. With Microsoft help, computing and social networking are expected to see major upgrades this year.

Procedure To Remove The Babylon Search Tool

Remove Babylon Toolbar

Browser toolbars can be extremely irritating when you hate your browser real estate invaded by something else. Another problem can be the unsolicited changes in the browser setting. Babylon toolbar is one such toolbar, which most users find useless.

Babylon is a language translation program, downloadable online, or comes with some third party software. Babylon 7 or newer versions of the software automatically install a web browser toolbar, designed for making word translations easy from one language to another.

The toolbar is actually an Internet Explorer add-on program or application that allows users to enter foreign words in the given space and translate them to any language of their choice. When you look at its use, it is quite impressive. But the moment you install the Babylon 7 or newer versions, the Babylon Toolbar is glued to your web browsers.

This toolbar provides users the ability to perform translations without having to go through the inconvenience of navigating to the Babylon homepage. Moreover, the toolbar offers convenience to internet users for translating words to more than a hundred words.

Though there are some good features, it can be annoying when the toolbar is automatically installed. But you can remove this toolbar following the same process as required for removing any other program from your system. Here is how you can remove Babylon toolbar.


  • First, right-click on the Babylon icon in the system tray located near the time on the system’s taskbar, and select the Exit button. Then, you need to select the Yes button in the pop-up box for confirming that you wish to close the program.

    Toolbar Removal Software

  • After that, open the Windows Start menu by clicking on the Start button located at the lower left corner of the desktop screen and then select the Control Panel button.
  • You need to click on Uninstall a Program and you will be able to see a list of the currently installed applications in your system.
  • After that, select the Babylon Toolbar or the Babylon Bar and then click on Uninstall button. Confirm your selection by clicking Yes when prompted. Reboot your system for the modifications to take effect.

This way, you can remove Babylon toolbar from your computer easily. There are also toolbar removal software programs that are effective in removing annoying toolbars. If you find the above instructions tricky, install one such software and uninstall the toolbar.

Corrupt MS Office Restoration

Microsoft Help

Even stable programs from Microsoft can develop glitches at times, causing it to stop working. Over time, different software can make changes to the Windows registry, causing other programs to become corrupt randomly. Although these are rare occurrences, they may still occur. The inability of the software to open documents is detrimental, especially in office environments where you are hard pinned to complete a task on time.

The normal procedure used by Amateurs is to uninstall the entire program and then reinstall it. This requires a lot of time, precious time that we do know have. Fortunately, Microsoft includes an extremely useful utility that allows you to detect, repair and restore Office suite to normal working conditions. The program is extremely useful if you know how to work with it. You can either contact the Microsoft help center or make the following changes:

  • In order to start the recovery process, you require the Original Microsoft Office disc. Once you put in the CD, you will require the Product Key Card version of Office on your computer. Once entered, it will put up the necessary recovery files from your hard disk and locate the required files.
  • Open any program with which you are having issues. If the problem is with every Windows Office program, you can open any one of them. Click on the Help menu on the top of the screen once the program opens up.
  • Click on the Down arrow and then click on the Detect and Repair option from the list.
  • This will open up the Repair wizard which is located in the Microsoft Office disc. The Wizard will automatically recognize the issue with the program and then repair the program.

    Microsoft Office Disc

  • You will be required to follow the onscreen instructions as and when required.

Upon following the instructions in the Wizard, you will notice that program will no longer have any issue. In rare circumstances, the software will not repair even after following the instructions. The wizard may not recognize the error, or will state that the issue has been fixed even when it’s not.

In such situations, you will have to uninstall the program and reinstall it. If you are frustrated by repeated installations, you can upgrade to the latest Office 365 cloud service. This cloud service Office suite is available at a monthly or yearly subscription rate and will not develop any glitches unlike its software counterpart. Contact the Microsoft help department to know more about Office 365.

Microsoft Ready With Wearable Devices For The Blind

Microsoft Help Forum

A new wearable device is being developed at the Microsoft software development centre. If you are expecting a wearable device something like the popular Google glass, you are mistaken. The Microsoft’s version of the wearable device is entirely different. According to sources privy to Microsoft help forum, the Microsoft version of the wearable device is a head band (designed for wearing around the head). Moreover, it is not meant for everyone but is developed specifically for the blind people.

Microsoft names its wearable device Alice Band

The headband that Microsoft is working on is dubbed Alice Band. According to experts at Microsoft help forum, the band helps the blind people move around without the support of a helper. It has a receiver which is capable of capturing information bounced from sensors mounted on places like train carriages or buildings.

Tests show that the headband is successful

Reports indicate that Microsoft has done a few experiments with the headband. It provided blind people in the busy streets of UK with the headband and they were able to commute to different places or use ticket barriers, staircases and even escalators without the support of their helpers.

Guide Dogs for the Blind and Alice Band

According to sources privy to Microsoft, the Alice Band is not an independent project by Microsoft. Microsoft was inspired by the UK based NGO Guide Dogs For the Blind to introduce a wearable device for the blind people in the country. The Guide Dogs for the Blind is a project managed by the UK Technology Strategy Board’s Future Cities Catapult.

Microsoft Software Development

The NGO has welcomed Microsoft’s achievement and said that it would work with the tech giant until the Alice Band project is successfully completed. As of now, only a few headbands have been manufactured and it is not yet ready for commercial use. Microsoft says that it hasn’t completed the project yet and that it needs a bit more time to test both its best sides and downsides.

Microsoft launched the Alice Band project in 2012. Although it made some news then, there were no updates about it neither from Microsoft nor from Guide Dogs. It was only recently that the project came to the fore again after Microsoft announced that it was going to show the Alice Band to Queen Elizabeth.

Alice Band won’t be a crowd-puller like Google Glass. However, it will certainly be the right wearable device with which Microsoft can show the world that it is socially committed.

No More Builds For Windows 10 Tech Preview; Test Users Worried About Explorer.Exe Crashes

Microsoft Help

After installing the build 9879, many test users of Windows 10 tech preview found that the operating system had critical issue due to the Explorer.exe crash. According to Microsoft help desk, a hotfix has been rolled out to address this issue. However, it appears that the tech giant is not going to roll out a new build for the tech preview because it is preoccupied with the release of Windows 10 Consumer preview early next year.

Explorer.exe crash issue affects more than 12 percent test users

An outside survey reveals that more than 12 percent users of the Windows 10 tech preview have reported that they had to deal with Explorer.exe crash issues after installing build 9879. According to new reports, the number of users facing the issue is on the rise. The company’s reluctance to release a new build that would effectively deal with the crash problem has annoyed many test users. Microsoft support team reports that rolling out a new build would not address the entire crash issue since the problem continues to rise. According to the company, a hotfix is the most effective solution.

“Bugs responsible for the issue” – Microsoft

According to Microsoft help desk, the Windows 10 developers’ team are inspecting the Explorer.exe crash issue. In the initial stage of the inspection, the team found out that a couple of bugs are responsible for the issue. Each of these bugs affects a specific part of the operating system making the crash issue more complicated.

Microsoft Support Team

According to the team, one of the bugs has attacked the new system compression code integrated with build 9879. The code was introduced to the operating system to enable users lessen disk usage by the operating system as certain systems integrated with SSDs seem to cause over disk usage. However, the bug has diffused the purpose of this code by inverting the low-space disk detection. Consequently, Windows is forced to compress its operation and function as a background task. This is what has lead to Explorer.exe crashes in most users’ cases.

In certain other cases, the bug led to complicated tracking of deleted data in PCs where users had enabled system compression. Due to this, some users faced issues or received errors during Temp files extraction.

Microsoft says users of the Windows 10 Tech preview will be able to upgrade to Consumer Preview once it is released early next year. So, it is expected that sooner they will be able to get rid of the issue.