Do Microsoft Updates Change Your Patching Policies

Microsoft Help & Support

Microsoft Windows Issues

While updating, at one point or the other, we have all always faced Microsoft problems. It looks like a never-ending backbreaking process to test Microsoft updates repeatedly and then roll them out accordingly. Moreover, if there are issues even after repeated number of tests, IT professionals have to take the burden of them not working the right way. They are being repeatedly blamed for hardware and software issues along with issues like BSOD or the blue screen of death.

In general, only a smaller percent of the total users are affected, when there is an unexpected attack by one of the patches. Comparatively Microsoft can claim the number of people to be small percent. However, when it comes to a company, which has a very huge customer base like Microsoft, this small percent certainly does not look small, and it is actually a big number.

Most of the social networks are very good at intensifying torment among customers. Whenever there is an issue, customers’ painful feedback and other reports are broadcasted in such a way that they reach everyone. It has become a trend among big companies to use social networking sites as the primary monitoring tool to get the heads up and deliver products and services in a better manner.

With the recent Microsoft problems on patching, it shows that organizations are delaying updates. It is a general agreement to roll out updates after its initial release. This buffer time is required to check if the updates work properly in the desired environments. Within this period, Microsoft has to test and make the changes accordingly, before it is rolled out.

However, it looks like such timelines seem to be varying. It took six long weeks for Microsoft to release the latest Microsoft updates. This Patch Tuesday update took a number of Tuesdays for final release. It is not one of the most favorable scenarios to leave the systems exposed to major attacks. It is necessary for the security patches to be released regularly to avoid zero-day issues or untamed exploit.

Microsoft help

Microsoft Update Problems

When you find such information on the social network, you need to put your brains to working to justify if the information is true or not. This is because most of the issues are blown up to make big companies look small and flawed. It is necessary to ponder into the issue, get to know about the same from different sources and then conclude if the information is genuine or not.


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July Patch From Microsoft Causes Two Different Flaws

System Updates

Microsoft Updates Issue

The security updates rolled out last week in the month of July have been found to be flawed. The updates have already led to the crashes of many computer systems. When an investigation was done on what the root cause of the issue is, they found out that there were two different updates. The updates that led to the crash are compatibility issues with the Dell Data Protection suite and the other is with the InstallShield application. These are the Microsoft problems with the latest updates.

The issue with the InstallShield application is connected to the bulletin MS14-037 from the security update released in the month of July. This was a cumulative fix for all the issues with installation on Internet Explorer. Flexera software, an application management firm, released a notice stating that there were some compatibility issues with the InstallShield application. InstallShield is a tool or software used to install applications for Windows.

According to the application management firm, Flexera was able to confirm that the issue is with connection to the InstallShield 2013 and 2012. With the investigation, it was found that the problems were connected with the InstallShield 2008. Meanwhile, the company has managed to find an alternative, which includes moving the HTML files to a folder backup. Nevertheless, the company also said that the issue was limited only to some of the users and not all.

Flexera reported that Microsoft was working on the issue that can bring a permanent fix; however, there were no updates about the same from Microsoft. It is expected that the fix would be released through Windows very soon.

Application Management

Microsoft Patches

Apart from the InstallShield issue, the other issue with the update is regarding Dell Data Protection-Encryption. According to a report from DELL, it was found that all the systems that installed the updates were facing blank screen or BSOD crashes which is connected with the Microsoft CMG Shield. The company did admit that there were issues with the updates rolled out in July, but the root cause is still unknown. As of now, there are no updates on finding a fix for the issue, but it was found that the only way to avoid issue with the update is to install each bulletin separately into the system.

Dell has confirmed the fix to be incorrect from many customers who found that installing the updates individually was no a sensible way to fix the issue. Dell is also working on this to ensure that the Microsoft problems because of the flawed updates are rectified at the earliest.

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What To Do When Vista Doesn't Install Windows Updates

Microsoft Help Line

Automatic Windows Updates

To use a Windows operating system safely, one must ensure that Windows updates are installed frequently. Microsoft releases latest patch updates, bug fixes and other security updates through its periodical Windows Updates. Nevertheless, some PCs don’t install the Windows updates due to unknown reasons. Windows Vista users report this problem often.


If you notice that your PC is not installing Windows updates, be sure to fix the issue as early as possible because not installing the updates could potentially risk your PC. If you are a valid Windows Vista user, you can contact Vista help experts at Microsoft help line to get the issue fixed. Working out the instructions given below, you can troubleshoot the issue on your own.


  • Go to the Start button and choose All Programs from the resulting menu.
  • Select Windows Update from the All Programs list and click the option that says View Update History.
  • If you have ever faced issues with installing Windows Updates, you would find updates marked as failed in the Update history list. Highlight an update that is marked as failed and right-click on it.
  • Choose View details from the dropdown menu. In the View Details dialogue box, select the tab labelled More information. This section should contain a link that would redirect you to Microsoft Knowledge Base (KB) articles. Click the link to open the article, which is meant to help you address this specific issue.

    Help Experts

    Windows Vista Help

  • Read the article carefully. If you don’t understand any terms used in the article, feel free to contact Microsoft help line for assistance.
  • Once you are certain that you have understood what is explained in the KB article and know how to work out the same on your own, go ahead.
  • If you had received any specific error messages while trying to install the Windows Updates, be sure to examine the details about the error. For this, select the tab labelled Error details in the View Details dialogue box and click the link that says Get help with this error.
  • Windows Updates cannot be installed if you do not have enough free space in the hard drive. Make sure that you have allotted sufficient amount of free space in the C: drive, the default drive where Windows Updates are installed.

With the help of the above directions, you would have addressed the issue with installing Windows Updates on your Windows Vista PC.

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Getting Tech Support Service For Your Windows OS

Microsoft Help Forum

About Microsoft Help And Support Center

As a Windows OS user, you will encounter a few problems every now and then including the infamous Blue Screen of Death error. However, you should know that Microsoft has an excellent tech support network to take care of such annoying OS problems. All you have to do is to visit the Microsoft help forum or dial the Windows support number to get in touch with their tech support personnel.

Some tips for getting tech support for your OS

Before you contact the tech support personnel though, you need to collect as much information as you can about the problem. Generally, you will find an error message, which will have a code and a message designated to it, explaining the problem in brief. However, in most cases, you might not be able to make sense of the problem from this error message, as it will mostly contain technical details.

However, this information, especially the error code, will help the Microsoft tech support personnel to identify the problem that is affecting your system quite quickly. This is the actual reason for assigning such error codes for various OS problems. This code will also help you find the solution on your own, if you know where to look.

Use the Windows OS Help and Support center

Your Windows OS will have an inbuilt Help and Support Center utility, which can be accessed from the Start Menu. Here, you will find many options for troubleshooting various OS problems. You will also find the options for obtaining technical assistance through the Remote Access function there.

Microsoft Answers

Contact Microsoft Support

You can use the Remote Access option to grant a tech support personnel access to your system. The agent will then be able to make changes to your OS settings remotely. This saves the bother of executing those complicated troubleshooting steps for fixing the problem yourself.

Microsoft help forum sites and tech support web pages

Apart from these, Microsoft has many technical support websites and online help forums for their different software products. You can visit the official Microsoft tech support website, select the particular OS version or Microsoft software you are using, and look for a solution to your problem. Here, you can use the error code to search for the solution.

There is also a Microsoft Answers help forum to help you. Just post your query there along with the error code, and some tech savvy guy will answer it in a few days time.

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A New Social Graph Tool For Users Of Office 365

Microsoft Help

Office 365 Help

After a long wait, the Office 365 networking suite has finally been updated. It comes with a new addition called Office Delve.

The first time we saw anything of Office Delve was when the Microsoft had their SharePoint conference in March. Back then, they called it “Project Oslo”. The Microsoft Help team had said back then that this new software was meant to allow better data analyses for Office 365 users. Essentially it would let them monitor their contacts, data and activity. This app will let you find and recognize relevant and useful information and connections across the bulk of your work data. It shows pertinent information based on what you’re doing at a time, and whom you’re in touch with.

“Office Graph” is the decided standout in the Delve app, and it’s a something like a map of the different places that Office 365 gets its data from. Currently that’s comprised of email, OneDrive for Business, SharePoint Online, and Yammer. More data sources will be added soon, and this includes email attachments, Lync chat sessions, and OneNote.

If you’re thinking you’ve heard this before, then you probably have. Facebook did kind of the same assimilation thing back in January, 2013. They came up with the technology in-house, which explains the Microsoft lagging behind so long. Facebook’s Graph Search helped normal users get through useless information to what they originally sought. Meanwhile, Microsoft limits the availability and use of their tool to workplace environments.

Office Delve

Microsoft Office 365 Tools

According to a post on the Office blog by product manager Julia White, the Delve app lets information find you, instead of the other way around. This will eventually become a standard provision in the Office 365 package, freely available to all customers qualifying as business users. This might take some time to implement. They’re planning to first test it with 365 Enterprise, Academic and Government customers. These comprise users, who signed up for the First Release program with Redmond. Early adopters get to check out the new features in the package before it’s made generally available.

Next to get the use of Delve are Office 365 Business Essentials, Business Premium, Small Business, Small Business Premium, and Midsize Business customers – those that have contracted for the First Release program. For these people, Delve will be fully available by January, 2015. General availability comes next, and is set to follow in a few months after this.

For more of the latest stories on Microsoft, check out our latest posts here. Call our Microsoft help hotline for assistance in resolving issues with your Windows PC.

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